Emergency & Resources in Orlando-City of Orlando Storm Recovery Services

City of Orlando Storm Recovery Services



Police: 321.235.5300

Fire: 321.235.5200
Property Damage/Permitting (residential/commercial)

To report damage or to pull a permit call 407.246.2271 , Monday- Friday 8 a.m.- 5 p.m.
Downed Trees on Public Property

To report downed trees on streets, sidewalks and right-of-ways, call 407.246.2722.
Traffic Signals

To report downed signals or other traffic emergencies, call the City’s 24 hour traffic hotline, 407.246.2020.
Lake Alerts

For the most up to date information on lake quality call 407.246.2220. Click here to sign up for alerts.

To report a sewage overflow call the City’s 24 hour hotline at 407.246.2213.
Streets and Stormwater

To report damaged streets or flooding call 407.246.2238.
Solid Waste

If you have questions regarding your trash, recycling, large items and debris pick up, please call 407.246.2314.
Business Assistance Program

A matching grant program designed to off-set development fees for small businesses. For more information click here or call 407.246.2721.
Small Business Façade Program

Provides interest-free deferred loan for facade improvements to new and existing commercial property and business owners in the City of Orlando. For more information call 407.246.2721.
Volunteer Opportunities
Agencies listed below are in need of voluteers to help with conitnued Hurricane recovery efforts.


Volunteer Florida


Home Clean-up Hotline


Hands On Orlando


Second Harvest Food Bank – Free Food Pantries


Heart of Florida United Way

Volunteers needed to answer 211 calls until 9.30.17


211 Help Line
Orange County Help Line

311 Help Line
Power Outages

To report power issues call OUC at 407.423.9018 or Duke Energy 407.629.1010.
Heart of Florida United Way

To access a variety of community resources call 211or hfuw.org/hurricane-resource.

To verify contractor licenses before work is started visit Myfloridalicense.com.

To connect property owners and building professionals with storm related goods and service visit dcnonline.

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